Are you traveling or moving to Japan soon and worried about staying connected?You’re not alone.Over 80% of international travelers face challenges with mobile connectivity in foreign countries, and Japan is no exception. Finding a reliable, English-friendly mobile service with reliable internet access in Japan can be challenging.According to the Japan National Tourism Organization, over 31 million international tourists visited Japan in 2019, many of whom struggled with mobile connectivity issues.What if you could use a SIM card with English customer support, easy sign-up, and reliable service? A key benefit of such a service is the connection speed, which is crucial for navigation and communication.Sakura Mobile offers just that with its SIM cards, eSIMs, and Pocket WiFi.In this Sakura Mobile SIM card review, we will evaluate the cost, coverage, and customer service to help you decide if they’re the right mobile solution for your needs.Let’s dive in!
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What is Sakura Mobile SIM
Sakura Mobile is a telecommunications company based in Japan. It primarily serves international visitors and residents who prefer English support. Established in 2014 and operated by Og Inc., Sakura Mobile provides SIM cards, Pocket WiFi rentals, and home internet services tailored for English-speaking users.
Their key highlights are the English support and user-friendly services. Whether you need a mobile SIM card for a short stay or a long-term plan that includes voice and unlimited data, Sakura Mobile caters to your needs. They also offer data-only SIM card options. They also provide pocket WiFi for those who prefer portable internet and home internet solutions for residents.
Sakura Mobile SIM Card Key Features
Here are some of the critical features of Sakura Mobile’s SIM cards:
Fast 4G LTE on Japan’s Biggest Network
Experience real 4G LTE speeds with Japan’s most advanced network, the top choice for Pocket WiFi and SIM cards. Sakura Mobile uses the NTT Docomo network for extensive coverage and reliability. With their SIM cards, you’ll enjoy fast and reliable internet connectivity for all your communication and browsing needs.
Convenient Pick-up Options
Sakura Mobile offers flexible pick-up options to enhance your experience. Convenient Airport Pick-up allows you to collect your device directly at the airport, ensuring you’re connected as soon as you arrive in Japan. Alternatively, Hotel Delivery is available, providing the convenience of receiving your device at your hotel upon check-in.
English Support
All services and customer support are available in English, ensuring that international visitors can effortlessly navigate their mobile needs. Sakura Mobile is known for its great customer service, with responsive and helpful staff ready to assist when issues arise. Whether setting up your SIM card or managing your account, help is just a call or email away in your preferred language.
Reliable Delivery
Sakura Mobile prioritizes timely product delivery to ensure you’re never left without internet or phone service. Their streamlined process guarantees that you receive your SIM card or device promptly.
Easy Extensions
Sakura Mobile offers flexible terms for Pocket WiFi rentals, allowing you to extend your rental period hassle-free if your stay in Japan is longer than initially planned. Should you need extra days to enjoy the beauty and culture of Japan, contact their customer support, and they will assist you.
Plans & Pricing
Short-Term Travel SIM Plans
Sakura Mobile short-term Travel SIMs start from 3,500 Yen + tax and include unlimited Data. Prices vary depending on duration. SIM card duration can be 5, 8, 12, 15, 21, 30, 45, 60, or 90 days in length.
Long-Term SIM Plans
Whether staying in or relocating to Japan, you’ve likely encountered challenges with the country’s major mobile phone service providers, including complex contract terms and high calling rates. With Sakura Mobile, you can enjoy a hassle-free cellphone experience in Japan at an affordable price and without binding contracts.
Voice + Data Plan Details
Voice+ Data Plans include a Japanese phone number.5GB Plan: 2,980 yen per month25GB Plan: 3,980 yen per month50GB Plan: 4,980 yen per month
Data Only Plans
Data Only provides an internet connection through the mobile network but does not give you a Japanese phone number.5GB Plan: 2,480 yen per month25GB Plan: 3,480 yen per month50GB Plan: 4,480 yen per month
Sakura Mobile SIM Pros & Cons
When considering a mobile service provider, it’s essential to weigh the advantages and disadvantages to find the best fit for your needs.
Pros
- Excellent English support: From website navigation to customer service.
- Flexible cancellation policies: Perfect if your plans change suddenly.
- Convenient pick-up and delivery options: Stress-free way to get started.
- Seamless internet access: Ensures reliable connectivity for navigating, using apps, and staying connected during trips.
Cons
- Data Throttling: Data is unlimited, but your speed will be limited if you exceed their fair usage policies.
- Fair Usage Policy: The fair usage policy is not defined.
Sakura Mobile offers several compelling advantages, including excellent English support, flexible cancellation policies, convenient pick-up and delivery options, and seamless internet access. However, potential customers should be aware of the data throttling that may occur after exceeding fair usage policies, and the lack of a clearly defined fair usage policy could lead to uncertainty regarding service limitations.
The Sign-Up Procedure for Sakura Mobile
Signing up for Sakura Mobile is straightforward. You start by selecting your desired plan on their website.
Step-by-Step Guide
- Select your plan: Users can choose between short-term and long-term plans.
- Enter your details: Enter your name, passport, and other essential information.
- Choose your delivery method: Select a pick-up location or delivery to your accommodation.
- Complete the payment: Use a credit card to complete the payment
- Activate your SIM: Detailed instructions will guide you through the activation process.
Necessary Documents and Information
If you apply for a long-term plan, you’ll need your passport and proof of your Japanese address. Sakura Mobile offers robust troubleshooting and customer support, ensuring you get assistance whenever required.
Alternatives
While Sakura Mobile is an excellent choice, here is a list of the best Japan SIM cards to consider:
- Best Voice Plan: Mobal Voice
- Best Short-Term: Mobal Data
- Best Coverage: Japan Wireless
- Best eSIM: Airalo
My Personal Experience
I have used travel SIM cards on several occasions in Japan. However, my experience with Sakura Mobile stood out. Their customer support was exceptional, and I never had any issues with connectivity or speed during my stay. The sign-up process was effortless, and their plans were affordable compared to other options. Overall, I highly recommend Sakura Mobile for anyone traveling to Japan.Customer ReviewsMost customers mirror my experience, lauding the company mainly for its ease of use and excellent customer service. However, some have pointed out the higher costs compared to local providers, which is a minor trade-off for English support and convenience.
Final Recommendation
If you value customer support in English, ease of use, and reliability, Sakura Mobile is your go-to option in Japan.
- Who Should Choose Sakura Mobile: Anyone, from short-term visitors to long-term residents, who prioritizes English support and seamless service should consider this SIM card provider.
- Alternatives for Different Needs: Pocket WiFi may be a good option for those on a tight budget with specialized needs or travelers looking to connect multiple devices.
Conclusion
Sakura Mobile offers various services tailored for international visitors and residents in Japan. Pros include excellent English support, flexible cancellation, and convenience, while cons include higher-than-average rates and activation fees.Visit their website to learn more and apply online today. Staying connected has never been easier, whether you’re here for a short or long-term visit.There you have it! A comprehensive review to help you decide if Sakura Mobile is the right fit for your needs. Stay connected, and enjoy your time in Japan.
FAQ
How fast is the Sakura mobile SIM?
Sakura Mobile offers high-speed data up to 150Mbps, which issuitable for video streaming and internet browsing. The connection speed may vary depending on location, network, and data usage.
Which network does Sakura Mobile use?
Sakura Mobile uses the NTT DoCoMo network, known in Japan for its extensive coverage and reliable service.
Is there a contract or commitment period with Sakura Mobile?
No, all plans offered by Sakura Mobile have no contract or minimum commitment period. You can cancel at any time without penalties or additional fees.
Is it worth getting a Japanese SIM card?
If you’ll be staying in Japan for an extended period or require consistent and reliable internet access, getting a Japanese SIM card can be beneficial. It lets you stay connected while avoiding high roaming charges from your home country’s network. Alternatively, you can purchase an eSIM or a pocket WiFi device.
What is the best SIM card to use in Japan?
Your best SIM card will depend on your specific needs and budget. However, Sakura Mobile offers competitive rates, excellent English support, and flexible cancellation policies, making it a popular choice among foreigners in Japan. It’s worth considering if you need reliable internet access during your stay.
Do Sakura Mobile SIM cards include unlimited data usage?
Yes, they include unlimited data usage; however, if you exceed their fair usage policy, they may limit your data usage. They offer unlimited data, not unlimited speed.
Hi there! I’m Mike, I love the mountains and the outdoors. I’m lucky enough to live in Hakuba, Japan where, in the winter you will find me out skiing or snowboarding and in the summer hiking the local mountain peaks.
